SERVICE

In-House UL/TUV Witness Lab

LUMI offers products with internationally recognized certification for the ease of your business.

OEM/ODM

From concept to production, LUMI provides the most innovative products at competitive prices.

Marketing Support

LUMI is able to provide a range of top-notch marketing collateral that appeals to end customers and boost sales.

FAQ

Q:  Are LUMI products UL/TUV GS certified?

Yes, many of LUMI’s products carry the UL Certification Mark. UL is a global leader in safety certifications and the UL MARK is the most accepted Certification Mark in the United States. Many of LUMI’s products carry the TUV GS Certification Mark.

 

LUMI is one of the few manufacturers that operate an in-house UL Witness Test Data Lab (see below for more information). This allows us to perform safety testing on-premises for designs that we are creating for the general market and for our OEM/ODM customers. Having the ability to pre-test provides our customer with the confidence in knowing the product being developed meets quality standards prior to applying for formal certification.

Q: Does LUMI Patent the products and designs they manufacture?

A: Indeed we do! In fact, LUMI has applied for and has successfully patented products within our product offering that includes intellectual ownership and rights for utility and design. In addition, we take the internal and external steps necessary to protect and defend our important Intellectual Property Ownership and Rights

Q: What guarantee is offered on LUMI products?

A: All LUMI products carry a Limited Warranty against Manufacturing Defects in Materials and Workmanship. Please refer to the LUMI  Warranty for further information.

Q:  Does LUMI have custom capabilities?

A: Absolutely! We have in-house design and engineering teams that can quickly take your idea from concept to completion. We have the expertise and resources you need to see the product development process through completion. Simply contact us with your custom requirements. 

Q: Are LUMI's factories audited?

A: All of our factories meet strict standards and are audited frequently. We own a complete audit profile that includes detailed information required by our customers to perform a factory audit. Our intent is to provide the most thorough, detailed information in order to enhance the confidence of our customers.  In addition, LUMI factories carry the necessary worldwide certifications that our customers require to sell products in each of their respective markets.

Q: Can I have a packaging of my own design?

A: Yes, we have the professional design staff to create the packaging and support materials you need to be a leader as you market and sell our products. We work closely with our customers to understand and create designs according to their specific requirements.

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